Customer Account Manager

Caesarea, IL · Full-time

Workplace type

Hybrid

About The Position

  • Entering new orders to NetSuite, and check new orders placed by OM team. Backlog ongoing maintenance including request dates, status, forecast
  • Prepare daily shipping/packing plan and check it after PPWK is done. Organize and coordinate export shipments.
  • Prepare DHR’s for daily/weekly production plan.
  • Maintain close communication with sales reps. and distributers, to check their demands and inform them about shipping schedule, delays/material issues.
  • Internal communication with other departments (finance, purchasing, regulations, production control, packing, IT, service, engineering) in order to support distributer’s requests and improve work processes.

Requirements

  • At least 3 years of experience in similar roles (Account Management / Customer Service)
  • Proven experience working in a global environment-mandatory
  • Experience in international shipping/logistics- mandatory
  • English- fluent
  • Strong Excel skills
  • Strong interpersonal skills
  • Netsuite - advantage
  • Bachelor’s degree / Industrial Engineering and Management diploma - advantage

Let’s talk about your future

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